Marcy is a Quality and Clinical Improvement Project Director at the Institute for Health Policy and Practice. She began working with IHPP in 2015. She is responsible for quality improvement learning collaborative activities, content development, and measurement for varied projects including improving hypertension and diabetes in rural health clinics, integrated behavioral health and CMS-funded Practice Transformation Network.
Marcy has a passion for providing excellence in the health care field through utilizing team based strategies. Quality Improvement and program development activities are centered on achieving sustainable operational and strategic objectives through patient and workforce knowledge building.
She has been working with underserved populations for over 18 years and in senior level management positions for eight, most recently as Chief Operating Officer of a primary care multi-practice rural and urban community health center. The agency was awarded National Committee of Quality Assurance Patient-Centered Medical Home level-three recognition twice in addition to the New Hampshire Business of the Year during Marcy’s tenure. Marcy has presented her work at various regional and national conferences.
Marcy has extensive experience using practice and system level data to improve quality and clinical outcomes across lifecycles (pediatric, obstetrics, adult and geriatrics). The use of practice and system level data has consistently resulted in a direct positive correlation with finical performance.
Marcy is currently a candidate for a Doctorate in Nursing Practice at the University of New Hampshire. She earned a Masters in Health Science and Certificate of Health Policy and Finance from the Johns Hopkins School of Public Health and a Master’s in Nursing from the University of New Hampshire and has a certificate in Clinical Nurse Leadership.
- Master of Science, Nursing, University of New Hampshire
- Master of Health Science, Molecular Microbiology and Immunology, Johns Hopkins School of Hygiene and Public Health
- Bachelor of Science, Microbiology, University of New Hampshire