The UNH Institute for Health Policy and Practice (IHPP) is supporting the NH Department of Health and Human Services (DHHS) Division of Medicaid Services in the expansion of Medicaid benefits for services provided by doulas and lactation service providers. This landing page serves as a resource point for doulas and lactation service providers in NH who are interested in becoming Medicaid-covered providers. The page will continue to be updated as additional resources become available.
If you have general questions about the process of becoming a Medicaid-covered provider, please submit your question here: https://unh.az1.qualtrics.com/jfe/form/SV_8qq2oMOyTmg8G90
Overview of the Process:
The following visual provides a general overview of the process to become a Medicaid-covered provider in NH.
OPLC Certification Resources
OPLC Certification Process:
The first step in the process is becoming certified through OPLC. Please find information on certification below. For specific questions about the OPLC application process, please reach out to OPLC directly at CustomerSupport@oplc.nh.gov.
Doula and LSP License Application Landing Page:
https://www.oplc.nh.gov/find-board/doulas-and-lactation-service-providers/doulas-lsp-applications
National Provider Identifier (NPI) Application Resources
NPI Application Resources:
Before applying to become a Medicaid-covered provider, you must have a National Provider Identifier (an NPI). If you do not yet have an NPI, please use the resources below to learn more about applying for an NPI.
How to apply for an NPI:
Instructions:
https://www.cms.gov/medicare/regulations-guidance/administrative-simplification/how-apply
Online Application:
New Hampshire MMIS Enrollment Resources
After receiving your certification through OPLC and obtaining an NPI, you must enroll through the NH Medicaid Management Information System (MMIS). The following resources will support your enrollment process. For any specific questions on completing a provider application, please call the Provider Relations Unit at (603) 223-4774 or (866) 291-1674. With any concerns regarding the enrollment process, reach out to Division of Medicaid Services Provider Relations at NH.Medicaid.Provider.Relations@dhhs.nh.gov.
NH Medicaid Provider Enrollment Overview Guide:
Monthly Doula and LSP Information Session Recordings
Monthly Doula and LSP Information Session Recordings Overview:
UNH and NH DHHS Division of Medicaid Services host monthly information sessions to share progress on and hear feedback about the doula and lactation service provider Medicaid enrollment process. If you would like to join these sessions, please email Susy at susan.hawes@unh.edu. Recordings of previous sessions can be found below.
Recording of 11/12/25 information session #1: https://youtu.be/94t8laIYT2o
Recording of 1/7/26 information session #2: https://youtu.be/HTnE-9-O9ow
Recording of 2/2/26 information session #3: https://youtu.be/NkrMLRqJIms
Recording of 3/5/26 information session #4: https://youtu.be/ATLbp40r_Wc
Recording of 4/2/26 information session #5: https://youtu.be/AGerX8sVdAo
Questions?
Submit them here!
