National Core Indicator (NCI) Surveys in New Hampshire

The New Hampshire Department of Health and Human Services (NH DHHS) is interested in knowing about the long-term care services that older adults and adults with physical, intellectual, or developmental disabilities receive in New Hampshire, as well as their experiences and quality of life.  

To do this, NH DHHS is using two different tools: the National Core Indicators for Aging and Disability (NCI-AD) survey and the National Core Indicators for Intellectual and Development Disabilities (NCI-IDD) survey. The surveys ask questions about: 

  • Living arrangements 
  • Rights, choices, and decision making 
  • If people feel part of their community 
  • If people are healthy and safe 
  • Relationships and community connections 

The information provided will help leaders decide how to improve care for people who need extra help.  

NH DHHS is working with The University of New Hampshire’s (UNH) Center on Aging and Community Living (CACL) to conduct the surveys. UNH interviewers are specially trained to interview and talk with people who receive help to stay at home.  

People who are selected for the survey will receive a letter and a call.

New Hampshire participates in two NCI surveys. The survey people are asked to complete is based on the types of services they receive in their home:

Aging and Disabilities (NCI-AD) Survey

Who receives the survey?

The NCI-AD Survey includes older adults and adults with physical disabilities.

Specifically, people are selected for this survey if:

  1. They are on Medicaid
  2. Receive services through the Choices for Independence Waiver.

A random group of people receiving state services will be chosen to provide information about their experiences. If selected, you will receive a letter that gives important information about who will be contacting you.  

Once letters have been sent out, a UNH interviewer will call you between September 2024 and May 2025. The UNH interviewer will help you understand how to take the survey. Options include phone, video conference, or in-person.

  • Participating in this survey is voluntary and you can choose to stop at any time. 

  • Your answers will not impact the services you receive now or in the future. 

  • All responses and information are private and confidential. 

  • The interview takes about 30 minutes to one-hour to complete.