Institute for Excellence in Health and Social Systems

Institute for Excellence in Health and Social Systems

The Institute for Excellence in Health and Social Systems (IEHSS) partners with complex health and social systems to help everyone live a good life in a good place.


How interprofessional teams work and improve together within health and social systems impacts the experience and quality of care for the community members they serve. IEHSS enhances and develops individual and team capabilities for improvement and innovation. To do this, we make connections between research and practice, teach programs and courses on communication, relationships, and team coaching and develop custom programs focusing on local contexts, learning collaboratives, leadership, dissemination, and sustainability.

Marjorie M. Godfrey, Executive Director, IEHSS and research professor in the Department of Nursing, teaches Nursing 953: Promoting Quality Management and Nursing 973 Quality & Safety. 

IEHSS partners with the Department of Nursing to host the monthly UNH Healthcare Innovation & Leadership Colloquium. Contact for Zoom link and for session recordings.

UNH students interested in internships, advising or mentoring should contact us

Visit the IEHSS Website


Additional IEHSS Programs

Become a team coach for your personal and professional development or create a team coaching group at your organization. Especially during times of challenge, like the current COVID-19 pandemic, voices from the field say that those who use a coaching style are most successful at leading teams. 


This program is a unique and innovative program that improves communication, relationships and partnerships among members of health and social systems. Topics include the communication cycle, awareness of self and others, humble inquiry, negotiation, partnering with those you serve, resilience and more.


Effective teamwork requires interdependence: the ability of team members to understand how their work processes intersect and respond to each other’s changing needs and circumstances. This interactive workshop teaches the fundamentals of applied relational coordination (a mutually reinforcing process of communicating and relating for the purpose of task integration) theory through multiple change models and interventions that can be applied in practice.