Jan joined the Institute for Health Policy and Practice (IHPP) February 2016 to direct and manage the tristate, CMS-funded, Northern New England Practice Transformation Network while also supporting & assisting with NH Citizen’s Health Initiative project work including the Behavioral Health Integration learning collaborative and Rural Health.
Jan is a health care professional whose career has been dedicated to quality, safe & person centered health care. She has combined her nursing, business and education background to develop engaged and highly functioning teams & leaders. She possesses an understanding of ambulatory practice management and quality improvement from her years as a Practice Manager in a multi-specialty healthcare system. She is well suited to influence change at the practice level by offering learning & practice facilitation to leaders, practitioners and staff. She has Quality Improvement yellow belt from DH Value Institute, including QI instruction. She participated in early QI work with The Dartmouth Institute’s (TDI) Gene Nelson & Paul Batalden on patient panelization and the use of PDSA in a practice setting. She is trained in “Solutions for Patient Safety” through pediatric Hospital Network (HEN) using QI to eliminate medical errors & patient injuries.
Jan’s passion to promote the development of all staff is supported by her certifications in Myers-Briggs, Social and Emotional Intelligence, meeting facilitation and extensive work through Association of Training and Development. Jan is a graduate of the Dean’s leadership course at Dartmouth’s Geisel School of Medicine and curriculum planning committee member for the “Conaty Leadership Institute”.
Jan is an advocate for clinical staff as a nurse and clinical team member. She has led clinical councils, member of NH nurses association, committee work for NH Board of Nursing and attendance at nursing’s international “Magnet” conference. Jan and her team at D-H developed a general orientation and clinical competency program for providers, nurses, medical assistants and front-line staff working in ambulatory care settings. She is a credentialed Epic (EHR) ambulatory trainer.
In the entrepreneurial spirit, Jan also partners in a few NH small businesses; limousine services, accounting, renovation and property management.
The opportunity to impact health care delivery and payment reform in NH aligns with her lifelong goal to change medicine from the inside.